Unable to Enter COBRA Employees Who Were Termed in Prior Years on the COBRA Details Page (Doc ID 2234189.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms


When searching for a terminated employee on the COBRA Details page, the employee number cannot be found.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to Total Compensation > Affordable Care Act > COBRA(External to EBS)
3. Select 2016 for Year ACA Fulltime value.
4. Attempt to search for the terminated employee by EmployeeNumber.
No items found.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms