Using Norwegian Language Export to Excel Gets Run Time Error 1004 In PIM After Having The Required Setup In Excel (Doc ID 2234623.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Product Hub - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Web services Integration issue

Find when attempting to Export to Excel, using the Norwegian language, the following error occurs.

ERROR
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Run-time error '1004'

WHAT IS WORKING
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Working fine in Microsoft Office English 2013 English version and Internet Explorer 11.
The same excel and IE setup is there in the other users (Norwegian) PC but they have Microsoft office 2007 , Norwegian version and it's not working in their systems.

STEPS
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The issue can be reproduced at will with the following steps:
1) Navigation: Product Information Management Data Librarian > Item Advance Search
2) Enter the ICC> 'Go'> select the search parameters > select the display format and click on Search.
3) Export all items> WedADI run time error '1004'

Cause

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