My Oracle Support Banner

Slow Performance/Hanging when Searching by Invoice on the Receipts Search Page (Doc ID 2234977.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Lease and Finance Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Receipt Modules

ACTUAL BEHAVIOR
---------------
Lease Management sessions are hanging for days on a query.

EXPECTED BEHAVIOR
-----------------------
Expect the query to complete in a reasonable amount of time.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

 1. Navigate to Operations --> Receipts
 2. Search by selecting any invoice number 
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.