R12 E-Business Suite Alert Summary Emails Contain Junk Characters When Message Format Width Is Set To 2000 Characters (Doc ID 2235475.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Workflow - Version 12.1.3 and later
Oracle Alert - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Alerts, Periodic or Event Alert related issues

After an alert is setup to send summary emails,  junk characters appear in the email content.

The issue occurs for summary email alerts only, and across all mail clients.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms