DATAFIX : Sales Order Line Stuck Post-Billing Acceptance (Doc ID 2235705.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
When order line trying to customer acceptance, below error occur.

Issue sales order line already interface to AR invoice and created revenue manually
and already this information interface to GL.
So want to fix order line progress to close.

Error
Customer Acceptance Rejection failed. Error:

Steps to Reproduce

  1. Cannot reproduce at will

Cause

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