Booking or Deleting an Order Line in Order Management Takes in Excess of Ten Minutes
Last updated on APRIL 08, 2018
Applies to:Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.
Booking or Deleting an order line in Order Management takes in excess of ten minutes. Below query is taking most of the time:
UPDATE OE_ORDER_LINES_ALL SET BILLING_PLAN_HEADER_ID=NULL
Expect faster performance.
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Delete a line.
5. Issue is also seen when Booking
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms