Booking or Deleting an Order Line in Order Management Takes in Excess of Ten Minutes
(Doc ID 2235949.1)
Last updated on FEBRUARY 01, 2019
Applies to:Oracle Order Management - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
Booking or Deleting an order line in Order Management takes in excess of ten minutes. Below query is taking most of the time:
UPDATE OE_ORDER_LINES_ALL SET BILLING_PLAN_HEADER_ID=NULL
Expect faster performance.
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Delete a line.
5. Issue is also seen when Booking
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