Requistion Approver Not Able To Forward Back To The Preparer (Doc ID 2236097.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Purchasing - Version 12.2.1 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.

Symptoms


Migrated from 11i to 12.2.4 and in 11i after the requisition has been raised by preparer will forward to the next approver in the hierarchy.

Once the approver checks the requisition and forwarding to preparer for corrections (with out rejecting) and system sending the notification to preparer where he can change and sending back again to the approver or next approver as per hierarchy.

In 12.2.4 approver is not able to forward the requisition to preparer.   When the approver enters the Preparer's name and clicks Forward the notification page clears but the approval notification remains with the approver.  There is not any error only that the notification stays with the current approver. 

It is expected to be able to have this functionality back where an approver can use the Forward option in a notification and send it back to the user that created the Requisition

Changes

 Upgraded from 11i to 12.2.4

Cause

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