Error Create ASN Interface Record Failed. Quantity Tolerance Exceeded When Trying to Receive ASN (Doc ID 2236396.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform mobile ASN receipt , the following error occurs.

ERROR
-----------------------
 Create ASN interface record failed. |
| Quantity tolerance exceeded.

This is happening only for ASN 22852
ASN Number: 22852
Invoice: 8407
Purchase Order: 9255
item: 1000004232


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in Mobile
2. Perform ASN receipt
3. Receive error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the receipt for the ASN

Cause

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