Assigning Task Resource Displays Same Resources Multiple Times
Last updated on FEBRUARY 22, 2017
Applies to:Oracle Scheduler - Version 12.2.5 and later
Information in this document applies to any platform.
When using Task Scheduler in the Service Request form, the Schedule Task form shows each Resource multiple times with the same start and end times.
Each available Resource should be listed only once.
(N) Service Requests > Create Service Request
- Create an SR with a Task
- Navigate to the Tasks Tab
- Enter an Owner and Assignee Type = Employee
- For the Assignee, use the Scheduler-button to open the Schedule Task form.
=> Schedule Task form displays duplicates.
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