Contract QA Check Fails when Activating any Contract Having Related Customers (Doc ID 2236524.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, QA Related

When attempting to Check QA for any contract having related customers,
the following error occurs.

ERROR
-----------------------
Please enter valid billing contacts


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the contract in QA Hold status

2. Tools > Check QA > Error message pops up


Changes

 

Cause

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