Unable To Save Item Master Data After Updating Field Second Time (Doc ID 2236788.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Oracle Item Master - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Unable to save item master data after updating any field for the second time

When opening item and save it, the item is saved successfully for the first time. However, if the form is kept open after first save and user try to edit anything and save it for second time, the item is not saved with no error message. When trying to close the form, the message "Do you want to save the changes you have made ?" is shown.
Even if selecting yes, nothing is saved.  The form can be closed only when clicking on 'No'.

Expected Behavior
Able to save item master data every time

Steps
The issue can be reproduced at will with the following steps:
1. Open the existing item
2. Update some field and click Save (first time)
3. Update some field and click Save (second time)
  -> No error is shown, but when trying to close the form, "Do you want to save the changes you have made ?" is shown

Cause

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