Application Not Responding/Hangs While Submitting PO/Release For Approval (Doc ID 2236816.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Approvals - Req, PO

ACTUAL BEHAVIOR
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After upgrade to 12.2.5 unable to approve purchase order form hangs after press "Approve" button

EXPECTED BEHAVIOR
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Approve form should open and user should be able to process approval

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to  Purchase order form > create a new PO
2. Click on submit button to send PO for approval
3. Oracle application stops responding.

Cause

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