How To Troubleshoot And Resolve Cost of Goods Sold Account (COGS) Issues That Occur During Interface Trip Stop
(Doc ID 2236830.1)
Last updated on APRIL 12, 2024
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterOracle Shipping Execution - Version 11.5.10.2 and later
Information in this document applies to any platform.
Purpose
This Note is designed to help the audience diagnose and troubleshoot COGS issues/errors that arise during Interface Trip Stop (ITS) Processing or during the Receiving (RCV) action.
ITS Log can show any of the following but will always have the generic error message as below:
ERRORS
Generic error :
Unable to get account for delivery detail id <delivery_detail_id>
Unable to get account for delivery detail id <delivery_detail_id>
Specific detailed error messages :
1. Cost Of Goods Sold Account Generation Failed with error : <User defined message> example : Value secured: security rule test
2. Cost Of Goods Sold Account Generation Failed with error : Please select a value other than 'nnnn' for <flexfield> Segment"
3. Error Message : ORA-20002: 3135: 'Wf_Item_Activity_Status.Set_Error(error_process)' is not permitted in synchronous processes.
4. Cost Of Goods Sold Account Generation Failed with error : Cannot derive the Code Combination id for Order Type Id value xxxx
5. Cost Of Goods Sold Account Generation Failed with error : Cannot derive the Code Combination id for Inventory Item id /Warehouse value
Item_ID/Org_ID. This combination is disabled. Please choose another.
1. Cost Of Goods Sold Account Generation Failed with error : <User defined message> example : Value secured: security rule test
2. Cost Of Goods Sold Account Generation Failed with error : Please select a value other than 'nnnn' for <flexfield> Segment"
3. Error Message : ORA-20002: 3135: 'Wf_Item_Activity_Status.Set_Error(error_process)' is not permitted in synchronous processes.
4. Cost Of Goods Sold Account Generation Failed with error : Cannot derive the Code Combination id for Order Type Id value xxxx
5. Cost Of Goods Sold Account Generation Failed with error : Cannot derive the Code Combination id for Inventory Item id /Warehouse value
Item_ID/Org_ID. This combination is disabled. Please choose another.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| References |