Error While Trying To Accept Lines That Are Eligible For Pre-Acceptance Billing (Doc ID 2237004.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Control in Production

Users are getting an error while trying to Accept Lines that are eligible for Pre-Acceptance Billing for the lines with FOB Point Code as ‘Destination’
When the users selects more that one line that they wish to accept (ie Selects more than around 4 lines per page) they get an error as below.

ERROR
-----------------------


Acceptance/Rejection failed:



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Summary
2. Fulfillment Acceptance
3. Select Lines

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete acceptance for the lines that are eligible for Pre-Acceptance

Cause

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