NullPointerException while Uncompleting Rebuildable Work Orders (Doc ID 2237122.1)

Last updated on MARCH 30, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to uncomplete the Rebuildable Work Order by clicking on "Uncomplete Work Order" button,  the following error occurs.

ERROR

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
oracle.apps.eam.workplan.webui.WorkOrderCompLRDRNCO.processRequest(WorkOrderCompLRDRNCO.java:46)
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.eam.workorder.server.WorkorderCompletionAMImpl.initWOCompLRDetailsForUncomp(WorkorderCompletionAMImpl.java:460)


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility : Maintenance Super User > Work Orders > All
2. Search for Rebuild Work Order : 167031 > Click on WO number
3. Click on "Uncomplete Work Order" button and see the error page comes up with above exceptions

Cause

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