Accessing Linear Workbench from EAMFANDF Form Fails with 'User does not have access Maintenance Super User responsibility or the organization access is not available' (Doc ID 2237250.1)

Last updated on MARCH 05, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Linear Asset Workbench from the Asset Number form, the following error occurs.

User does not have access to Maintenance Super User responsibility or the organization access is not available


The issue can be reproduced at will with the following steps:
1. Responsibility = Enterprise Asset Management (EAM)
2. Navigation = Assets-> Asset Numbers-> Asset Numbers
3. Query Asset Number, Asset Group, Asset Serial Number
4. Push Linear Workbench Button

Cause

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