Negative Invoiced Quantity After Canceling Unsubmitted Invoice In iSupplier Portal
(Doc ID 2237253.1)
Last updated on DECEMBER 05, 2019
Applies to:
Oracle iSupplier Portal - Version 12.1.3 and laterOracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
Version 12.1.3 iSupplier Portal
After canceling an invoice in iSupplier Portal that has not been submitted;
the invoiced quantity of the related PO become negative.
Issue seen with all unsubmitted invoices when cancelled.
STEP
-----------
In Purchasing responsibility
- Create PO with Quantity (ex. 5)
- Receive the PO partially (ex. 3)
In iSupplier Portal External responsibility
1. Go to Finance -> Create Invoice
2. Search for PO
Currently shows Quantity as Ordered 5, Received 3, Invoiced 0
- Create Invoice for Quantity for quantity 1
-> Save
- INVxxxxx created, Unsubmitted
message
" INVxxxx has been saved for update and later submission"
3. Cancel Invoice (Finance -> Create Invoice)
-> search for PO / Unsbumitted Invoice. -> Cancel
4. Now Try to create an invoice.
Finance -> Create Invoice
Search for PO xxxxx
==> PO now shows with Quantity Invoiced as negative value
(Ordered 5 Received 3, Invoiced -1)
EXPECTED BEHAVIOR
-------------------------------
After cancelling unsubmitted invoice, quantity does not show negative.
Cause
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In this Document
Symptoms |
Cause |
Solution |