All Task Priorities Are Downloaded To MFS MP (Doc ID 2237639.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 , Multiplatform Based on HTML5

ACTUAL BEHAVIOR
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MFS MP displays more Task Priorities than the ones mapped to the task type.

EXPECTED BEHAVIOR
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Expect MFS MP to only display 'Task Priorities' that are mapped to the task type

STEPS
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The issue can be reproduced at will with the following steps:
1. Map Task Priorities
2. Run JTM + Lookup
3. Sync to MFS MP
4. View a task in MFS MP app and view the priorities.   Extra Priorities are shown.

 

Cause

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