Alert Peforms Summary Action When Detail Action Expected. (Doc ID 2238017.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Oracle Workflow - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Workflow Background Engine

The customer create a Periodic Alert with Threshold Group containing a Detail Level Action and a Summary Level Action. The Summary Threshold is N.
When Alert is triggered with M exceptions  (SQL returns less than M rows) and M <=N, the system fired the Summary Action M times. Normally it should fire the Detail Level action M times.

 

Cause

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