My Oracle Support Banner

500 Internal Server Error Java Error - Click on Mark Error Button on Employee Archive Page (Doc ID 2238343.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.


When attempting to click on the Mark Error button on the View Employee Archive Data page, the following error occurs:

500 Internal Server Error

OracleJSP:An error occurred. Consult your application/system administrator for support. Programmers should consider setting the init-param debug_mode to "true" to see the complete exception message.

The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to Total Compensation > Affordable Care Act > View Employee Archive Data.
3. Select the applicable Year, GRE, and Person Name values and click the Search button.
Error occurs.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.