CTO Oracle Do Not Partial Reserve For FG Items But Does It For CTO/configuration Items? (Doc ID 2238678.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Oracle Configure to Order - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Configuration Process

ACTUAL BEHAVIOR
Why does Oracle do not partial reserve for FG items but does it for CTO/configuration items?

OBSERVATION
See setups below for two (2) scenarios:
Order line transaction type --> Shipping tab --> Scheduling level = Allow all scheduling actions.
System Parameters --> Allow Partial Reservation = Null (i.e. means do not do any partial reservation)

Scenario 1
FG item: HD-1000-125B
Total Quantity: 14
Available to reserve: 14

1. Created Sales order for FG item.
2. Order quantity for 20.
3. Once it is booked, scheduling activity takes place.
4. Performs the reservation and finds Order quantity <> Available to reserve quantity. Therefore it doesn't reserve any item.
5. Observe: Processing Message: Line 1.1 > Quantity on hand fails to satisfy reservation

Scenario 2
CTO item: HD-100-101-2221631
Total Quantity: 151
Available to reserve: 2

1. Created Sales order for CTO item.
2. Order quantity for 3.
3. Once it is booked, scheduling activity takes place.
4. Performs the reservation and finds Order quantity 2 Available to reserve quantity.
5. Partial Reservation was made for this CTO Item, Oracle creates reservation for 2 quantities .

EXPECTED BEHAVIOR
Do not expect the system to complete a "PARTIAL" reservation with the following settings:
OM System Parameter: Allow Partial Reservation = NO

STEPS
1. Responsibility; Order Management Super User (Scenario 2)
2. Order Organizer > Sales Order
3. Enter required Header Information
4. Enter CTO config item = HD-100-101-2221631
5. Order quantity = 3
6. Book Order > Scheduling
7. Performs the reservation and finds Order quantity 2 Available to reserve quantity.
8. Partial Reservation was made > Oracle creates reservation for Quantity = 2

Cause

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