MFS Laptop Sync Is Taking A Long Time For One User (Doc ID 2239016.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

Sync is taking a long time to complete for one ( some users).   It takes 30-40minutes  but for other users it completes in a few seconds.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to MFS laptop
2. Sync.

 

Changes

 

Cause

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