Benefits ACA Archive Process Fails with Error: FDPSTP failed due to ORA-20001 (Doc ID 2239132.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, Affordable Care Act

Error in Benefits ACA Archive Process following application of the following patch:

     - <Patch 24733720> - 2016 ACA PHASE I

 

ORACLE error 20001 in FDPSTP

Cause: FDPSTP failed due to ORA-20001: :
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.BEN_ACA_PERSON", line 7283
ORA-06512: at line 1



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Navigate to US_HRMS_Manager responsibility > Processes and Reports > Submit Single Report
  - Run 'Benefits ACA Archive Process'
  - Error: ORACLE error 20001 in FDPSTP

Changes

 Applied <Patch 24733720> - 2016 ACA PHASE I

Cause

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