Depot Repair Technician Portal: Need to Sort By Material (Doc ID 2239449.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Depot Repair - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On 12.2.3 - Repair Execution:

Need an option (personalization or profile option) to be able to sort material listing in the Technician Portal of Depot Repair module.
Users need to sort the list by numeric Part Number.

Steps:

- Query Service Order.
- Navigate to the Service Execution tab
- 'Service Operations' > 'Materials' section

Items are sorted like this:

   . 31x-xxxx-xx
   . 43x-xxxx-xx
   . 21x-xxxx-xx

What is Working:

'Material Description' sorting works fine.

Business Impact:

Repair Units may have several hundred components which seem to be randomly listed.