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Blanket Line Is Not Shown on the Approval Notification (Doc ID 2239450.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Purchasing - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.6 version, Approvals - Req, PO

ACTUAL BEHAVIOR  
---------------
A Blanket line without a distribution is created, approved, but not showing on the resulting approval notification.

Note: When the user first did the blanket there was only line 1 and that is when the issue was shown.
Then the user added a second line which appears on notification since that line has a distribution. (The first line is still not on the notification.)

EXPECTED BEHAVIOR
-----------------------
Expect that the blanket line be shown on the notification.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create blanket line, but no distribution.
2. Save, send the document for approval.
3. The approval notification does not show the blanket line.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see all the lines on the notification, which causes confusion to the approver.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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