R12 E-Business Suite Administrator Is Unable To Rename an EBS User Due To Error 'ORA-31211: DBMS_LDAP: PL/SQL - Invalid LDAP entry' And 'ORA-20001: Unable to call fnd_ldap_wrapper.change_user_name' (Doc ID 2239524.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 E-Business Suite R12 Applications Technology Stack, OID / SSO Technology related issues

 

 

When the administrator attempts to change a username the following error is received:

ORA-31211: DBMS_LDAP: PL/SQL - Invalid LDAP entry

ORA-20001: Unable to call fnd_ldap_wrapper.change_user_name due to the following reason:
An unexpected error occurred. Please contact your System Administrator

Changes

Created a local user and then attempted to change the username in EBS environment integrated with OID.

Cause

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