My Oracle Support Banner

System Prompts Error "500 Internal Server Error" On Saving Restricted Party Screening Results in GTM Transaction Screen (Doc ID 2239575.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Global Trade Management Cloud Service - Version 6.4.1 to 6.4.1 [Release 6.4]
Oracle Global Trade Management - Version 6.4.1 to 6.4.2 [Release 6.4]
Information in this document applies to any platform.

Symptoms

When users are Click "Save" on Restricted Party Screening Results Queried from the link "View Party Screening Results" on the Involved Parties associated with a GTM Transaction , System the following Error when the Number of matched restricted parties is 500 (maximum number of Results allowed when queries for potential matches for the Party). If the Number of matched restricted parties is less than 500 , Clicking Save works fine.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.