PO Approval Notification Error

(Doc ID 2239692.1)

Last updated on MAY 17, 2018

Applies to:

Oracle Purchasing - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : Release 12 version, Approvals - Req, PO


ERROR
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Attribute NOTIFICATION_REGION with value JSP:/OA_HTML/OA.jsp?OAFunc=PO_APPRV_NOTIF=2171027 refers invalid framework URL.




STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Purchase order
2. submit the Purchase order for approval
3. Open the approval notification from the approver login
4. Click on any link in the notification

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform any action on the po approval notification

Users are not able to approve the Purchase orders which incurs more loss to the organization
 

Cause

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