In Self-Service > Benefits, Unable to Update Coverage Amount for “Enter Value At Enrollment” Benefit Plan (Doc ID 2239784.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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In Self Service, unable to update coverage amount for “Enter Value at Enrollment” Benefit Plan.

EXPECTED BEHAVIOR
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The system should allow to change the coverage of the plan type.

STEPS
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The issue can be reproduced at will with the following steps:

1. Go to responsibility Employee Self-Service responsibility.
2. Go to Benefit function.
3. Go to Update Benefits.
Verify that the coverage plan type is not editable.

Cause

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