Error 'Service line X.X, Product is Covering an Invalid Subscription Product' during QA Check

(Doc ID 2239787.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Service Contracts - Version 12.2.3 and later
Information in this document applies to any platform.


On : 12.2.3 version, Service Authoring

When attempting to approve the contracts, the following error occurs.

Service line X.X, Product is covering an invalid subscription product.

The issue can be reproduced at will with the following steps:
1. Responsibility: Service Contracts Manager
2. Query a Subscription Contract
3. Check QA
4. Received error 'Service line X.X, Product is covering an invalid subscription product'.




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