Site Address On The Customer Tax Setup Form For India Localization Shows No Account To Differentiate (Doc ID 2239827.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, India AR Localizations

ACTUAL BEHAVIOR
---------------
The address LOV is showing address of all the Sites irrespective of selecting the number in the header


EXPECTED BEHAVIOR
-----------------------
Expect that only the address of the Party number selected in the header level should be displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to India Local Receivables > Customers > Additional information
2. Select the customer number and party number
3. In address LOV all the address details are visible

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select the correct party address attached to the party number
which results in incorrect billing and reporting

Cause

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