Can't Transfer Capital Assets With Children (Doc ID 2239962.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to move capital assets with children assets between subinventories, the following error occurs.


ERROR

Move Asset Transaction Processor Error. Please check the below table for the Errors. Results can be exported.

Also, see the below error in the transaction open interface table:
ERROR_EXPLANATION: "An error occurred while relieving reservations."
ERROR_CODE: "Transaction processor error


STEPS

The issue can be reproduced at will with the following steps:
1. Maintenance Super User > Assets -> Capital.
2. Select Subinventory and Apply.
3. See the aforementioned error.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms