Rehire Search Performance Issue and No Results Found

(Doc ID 2240055.1)

Last updated on AUGUST 17, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

When attempting to search an ex-employee using the Applicant Hire and Rehire function and only using the Last Name, the page times out and
the following error occurs.

This page can't be displayed

Make sure the web address https://example.example.com is correct
Look for this page with your search engine
Refresh the page in a few minutes.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

Responsibility: Manager Self-Service

  1.  Navigate: Applicant Hire and Rehire

  2. Enter Last Name of ex-employee
     
  3.  Click Go

Cause

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