Unable To View India Localization Accounting Entries for Receipts under Tools - View Accounting (Doc ID 2240152.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Financials for India - Version 12.2.4 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, India PO Localizations

ACTUAL BEHAVIOR
---------------
Unable to view accounting entries for Receipts with India Localization taxes.
On trying to access Tools- View Accounting is getting hanged while performing below steps to check receipt accounting

EXPECTED BEHAVIOR
-----------------------

To view the accounting entries via Tools - View Accounting , it has to be opened in considerable time and the entries should be visible.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Responsibility : India Local Purchasing 
Navigation : India Localization > Receipts > Receipts (Localized)
Steps: 1. Enter receipt no.& click Find
           2. Select the line & go to Tools > View Accounting


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the relevant India Localization entries
and the functionality of view accounting is not working.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms