How To Make Shipping Method Not Required At Checkout In IStore? (Doc ID 2240288.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle iStore - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
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iStore order submit fails with below error:
Required information is missing. Please go to the change button in the related sections to fill the missing information.

EXPECTED BEHAVIOR
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iStore should create an order using OM Defaulting Rule for Shipping Method.

STEPS
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The issue can be reproduced at will with the following steps:

1. Create OM Defaulting Rule for Shipping Method
2. Set up ASO: OM Defaulting = Yes
3. Setup a Minisite without any shipping methods
4. Login to iStore, add item to cart, checkout, place button is grayed out, and error appears.

BUSINESS IMPACT
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The issue has the following business impact:
This used to work prior to upgrade in 11i.

Changes

 

Cause

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