Item Template Exception Error (Doc ID 2240299.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Item template change leads to error page.

When trying to update item template attribute, the following error occurs.
 
ERROR
-----------------------
oracle.apps.fnd.framework.oaexception. java.lang.nullpointerexception

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Item Catalog
2. Query item PE12V17
3. Go Action: Update
4. Apply template SIM Item Master
5. See error


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms