Changing Asset Group Results in Error - Update Procedure Failed

(Doc ID 2240387.1)

Last updated on MARCH 14, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When trying to change the asset group on the asset, the following error occurs.


ERROR

Update procedure failed with the following error message.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Navigation: Assets > Asset Numbers > Asset Numbers.
3. Find asset.
4. Change the asset group on the asset.
5. Press save and receive the above error.


Cause

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