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OTM Fails to Find Rates When Using SMC Source and Destination Location Routing Flag In Rate Basis with RatewareXL Carrier Connect Rating Engine (Doc ID 2240457.1)

Last updated on AUGUST 14, 2018

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

When using "RatewareXL Carrier Connect" external Rating Engine and associate Rate Record has Rate Basis based on "SMC Source Location Routing Flag (,D, or I)" and "SMC Destination Location Routing Flag (,D, or I)", OTM fails to find any Rates.

Logs show the error:

 

Cause

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