12.2 E-Business Suite SSL Login Error 'There is a problem with this website’s security certificate' And 'The security certificate presented by this website was not issued by a trusted certificate authority'

(Doc ID 2240565.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Applications Technology Stack, Secure Socket Layer Configuration issues

 

After completing the implementation of SSL per the following document:

<Note 1367293.1> - Enabling TLS in Oracle E-Business Suite Release 12.2 (Doc ID 1367293.1)

Users report receiving the below message when accessing the SSL URL for E-Business Suite:

'There is a problem with this website’s security certificate.

The security certificate presented by this website was not issued by a trusted certificate authority.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.

We recommend that you close this webpage and do not continue to this website.

Recommended icon Click here to close this webpage.

Not recommended icon Continue to this website (not recommended).'

Cause

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