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"Communication Method" Was Incorrectly Defaulted as "E-mail" For Autocreated Purchase Order in Buyer Work Center (Doc ID 2240779.1)

Last updated on JULY 11, 2020

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Buyer Work Center, "Communication Method" was incorrectly defaulted as "E-Mail" for AutoCreated Purchase Order (PO).

Reproducible Steps

1. Profiles setting
  - PO: Communication Email Default = "Contact"
  - PO: Default Communication method from Order document = "No"
2. 'Communication Method' setting for Supplier
  - Navigation = Supply Base > Suppliers
  - Search for Supplier
  - In the 'Address Book', Search for Site
  - On 'Manage Site > Communication' tab, set 'Notification Method' = null
  - Apply
  - In the 'Contact Directory', set up email address for the Supplier Contact
3. AutoCreate Requisition into PO
  - Navigation = Buyer Work Center > Requisitions > Demand Workbench
  - Select Requisition line and 'Add' to 'Document Builder'
  - Enter above Supplier and Site
  - Click 'Create'
  - PO will then be created and populated in 'Buyer Work Center > Orders' page
  - 'Communication Method' of autocreated PO is defaulted from Contact's E-mail address, even though the default communication method is set up at Site level as blank.

Cause

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In this Document
Symptoms
Cause
Solution
References


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