R11:AX:AP NON_CASH_ADJUSTED Failed Posting Manager with error: Program Error : Unsupported or invalid status. (Doc ID 2240833.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Global Accounting Engine - Version 11.5.9 to 11.5.10.2 [Release 11.5.0 to 11.5.10]
Information in this document applies to any platform.

Symptoms

When attempting to account an invoice the Posting manager Event Translation Report output shows error:

ERROR
-----------------------
 563260 Program Error : Unsupported or invalid status.


Since the failed / wrong unaccounted transaction is/are known, the standard workaround is to run the sweep program (in the Control Period window) to move the event(s) to the next period. Then book a manual GL journal to for the transaction(s) until it is resolved. This is a commonly accepted practice so that the period can be physically closed. The standard sweep functionality is provided specifically for closing and moves the event and respective transaction rows to the next period, stamping it with the first date of the next period.

a. Go to Control Period window
b. Change status to Closed for the period
c. Message will appear about exceptions
d. Click SWEEP button
e. The next period should default for the period to sweep to
f. Accept it
g. Save

Cause

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