Life Event Processing and Eligibility Using Contact Type Date_start Causing Future Enrollment Issues (Doc ID 2240971.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Goal

If employee makes an existing contact to Emergency Contact and changes the Relationship Start Date, the current contact type Spouse (start date) also changes to the newer date.
If you process any life events that is earlier than the Emergency Contact update date, the eligibility will be end dated and have no future enrollment records.

Is this the expected result?
 

Solution

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