Unable To Open ACA Transmission Details Or View Authoritative 1094C (Doc ID 2241020.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Advanced Benefits - Version 12.2 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

When attempting to view ACA Transmission Details page, the following error occurs:

ERROR
---------
Error page
You have encountered an unexpected error. Please contact the System administrator for assistance.


Steps To Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Total Compensation

2. Click on the ACA sub-menu

3. View ACA Transmission Details

Changes

 Upgrading the application from 12.1 to 12.2

Cause

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