RTP Error When Performing Receipt via Mobile for Serial Controlled Item having Multiple Shipment Lines for the Same Item (Doc ID 2241137.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Mobile Receiving

In this customer case, when the serial attribute DFF is enabled or serial status is enabled.
Receiving Transaction Processor errors out when performing receipt via Mobile for a serial controlled item having multiple shipment lines for the same item.

In this customer case, when the serial attribute DFF is enabled or serial status is enabled.
And when the from SN is not the same as to SN, the system inserts only one record in MSNI instead of multiple records.

ERROR
-----------------------
Online transaction failed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create PO with 2 lines for same item: 4TNV86-TKL
2.Create ASBN for these 2 lines. Serial number for these 2 lines are crossing.
Ex.
AA0001,AA0003,AA0005…AA0019 belong to PO line1.
AA0002,AA0004,AA0006…AA0020 belong to PO line2.
3. Try to receive it by telnet(MSCA)
Receive all 20 SN number by ASBN number in one time.
4."Online transaction failed" happen again.



Cause

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