Rejected Suppliers Should Not Be Considered While Creating New Suppliers. (Doc ID 2241243.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On Release 12.2.4 version, Supplier Registration Issues

After the Users "Reopen" a "Rejected" New Supplier Request the users must manually Refresh the page to see the Status Change from "Rejected" to "Draft"
users believe the page should refresh automatically.



STEPS TO REPRODUCE:

1. Sign on to Application
2. Select Responsibility: Supplier Management User
3. Navigation: Suppliers >> Home >> New Supplier Requests >>
4. New Supplier Request >> Search >> Status: "Rejected" ->> Click: "GO"
5. Returns Rejected Supplier: "TestABC" ->> Click: "Review" ->>
6. Review: "New Supplier Request TestABC" ->> Select Action: "Reopen" ->> Click: "GO" ->>
7. Receive a Warning message: Reopening this request will change the status of this supplier to "Draft",
    and will enable changes to this request. Do you want to continue? No - OR - Yes ?
8. Click: "Yes" ->> The page does not get "Refreshed". It is still showing the Status = Rejected.
9. Users has to manually be "Refreshed" ->> Client believes this should Refresh Automatically.



Cause

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