How To Delay Creating The Receipts On An Order Until Shipment Is Complete

(Doc ID 2241274.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
Follow to SR 3-13986595681 How to delay creating the receipts on an order until shipment is complete

We have anew order type which caters for prepaid orders. Cash receipts are created at the time of the order, but shipment is never on the say day.
We would like to creation of receipts to be on the same day after the shipment so when the invoice is generated, receipts gets applied and the customer balance is zero.

We are planning to go live with the new configuration by end of February
However, as there is a timing difference, the Customer is on credit balance until the order is interfaced to AR

Is there a way to delay creating the receipts?
 

EXPECTED BEHAVIOR
Delay creating the receipt until time of shipping.

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, enter prepaid order > notice receipt is created.
3. Want receipt created at Shipping

Cause

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