Bills Receivable was remitted late and remittance has not passed collection days, Bills receivable not processed. (Doc ID 2241322.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

Error in remittance clearing Program (Bills Receivable Maturity and Risk Program)

- ar batch status = COMPLETED_APPROVAL
- ar_payment_schedules_all are not cleared (AMOUNT_DUE_REMAINING > 0 RESERVED_TYPE = 'REMITTANCE' RESERVED_VALUE = batch_id)

When customer re-launches the program, nothing is cleared.

Log file shows the following message:

ERROR
-----------------------
Bills Receivable was remitted late and remittance has not passed collection days, Bills receivable not processed


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot clear receipts

Cause

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