Trial Balance - Detail, Trial Balance, And Trial Balance - Addition Showing Incorrect Balance (Doc ID 2241441.1)

Last updated on MAY 31, 2017

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Standard Reports & Inquiries

When running the GL Trial balance, it sometimes is reporting wrong information, showing object codes with incorrect amounts. On an immediate re-submission, the information is correct.  This behavior is sporadic.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Use General Ledger Super User responsibility
2. Use single request and run the Trial Balance
3. Run it few times and see different amounts for the same period.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms