My Oracle Support Banner

After Applying Patch "21801776:R12.CS.C" The Following Error Occurs When Submitting Charges "ORA 06508: Could Not Find Program Unit" (Doc ID 2241527.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Depot Repair - Version 12.2.4 and later
Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

 After applying Patch 21801776:R12.CS.C the following error is seen in the Service request form > Charges tab.  

"ORA 06508: Could not find program unit being called in package CS_Charge_Create_Order_PUB Procedure Submit Order."

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.