My Oracle Support Banner

What to do When the 'Submit For Approval' Button is Disabled in Service Contracts (Doc ID 2241849.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

 The "Submit for Approval" menu option is greyed out (uneditable) in the Service Contracts Authoring form when using a custom responsibility. This may have occurred after applying some patches or upgrading the instance.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.