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What To Do When The Submit For Approval Button Is Greyed Out (Doc ID 2241849.1)

Last updated on JANUARY 10, 2018

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

 The "SUBMIT FOR APPROVAL" menu option is greyed out (inactive) in the Service Contracts Authoring form when using a custom responsibility. This may have occurred after applying some patches or upgrading the instance.

Solution

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